Everyone's buying AI. Few can run it.
We help mid-market leadership teams adopt AI that actually pays off — the right tools, deployed on operations that can support them, governed so they never become a liability.
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- 50+ yrscombined experience
- $100M+projects & services delivered
- Outcome-basedresults, not billable hours
Copilot
ChatGPT
Claude
Gemini
The gap between AI ambition and operational reality
Your board wants an AI story. Your competitors are announcing pilots. And vendors are pitching you tools every week. But most mid-market companies are being asked to run AI on foundations that were never built for it — fragmented data, loose identity controls, no usage policy, and IT teams already at capacity.
The result is predictable: stalled pilots, shadow AI use nobody governs, spend without return, and risk nobody owns. The companies that get AI right aren't the ones that move first — they're the ones whose operations can support what they deploy.
Operators who have run the plumbing — not generalist AI consultants
Most AI consultants have never carried a pager, run an identity program, or owned a delivery P&L. Our founding partners have spent decades doing exactly that.
50+
Years of combined experience
Two partners with a combined half-century in enterprise infrastructure, security, and global consulting — the systems AI has to live on.
$100M+
Projects and services delivered
Over $100 million in technology projects and services sold and delivered across a decade leading a global firm's infrastructure and managed IT division.
100%
Outcome-based delivery
Clients pay for measurable results, not a meter that runs regardless of progress — a deliberate break from hourly-billing consulting.
Five ways CSM makes AI pay off
AI Strategy & Executive Advisory
Executive AI strategy, readiness assessment, investment prioritization, and a fractional Chief AI Advisor — the decisions that come before the tools.
Explore →AI Transformation Program
Our flagship program: sixteen phases across four waves that take a mid-market company from honest assessment to scaled, governed, measured AI.
Explore →AI Governance, Security & Risk
Usage policy, identity and access controls, data protection, and audit-ready governance so AI adoption never becomes a liability.
Explore →AI Automation & Process Optimization
Department discovery, workflow redesign, and enablement across Copilot, ChatGPT, Claude, and Gemini — measured productivity, not license sprawl.
Explore →AI Managed Advisory Services
An ongoing partnership: monthly executive strategy sessions, governance reviews, adoption and ROI reporting, and a roadmap that stays current.
Explore →Different industries. The same operational gap.
We work across private equity portfolios, life sciences and healthcare, manufacturing and industrials, and financial and professional services.
See how we work in your sector- PE-Backed & Investor-Owned Companies
- Life Sciences & Healthcare
- Manufacturing & Industrials
- Financial & Professional Services
Straight answers, up front
What does CSM Integrated Solutions actually do?
We're an AI enablement and IT strategy consultancy for mid-market companies. We help leadership teams decide where AI genuinely pays off, evaluate and recommend the right tools, fix the operational foundations AI depends on — infrastructure, security, identity and access, data governance — and then implement and govern AI in production. The firm is based in the New York City metro area, serving clients nationwide.
How does an engagement with CSM begin?
Engagements typically begin with a 30-minute call, followed where it fits by an AI readiness assessment: stakeholder interviews, a review of your infrastructure, data, and security posture, and a prioritized 12–24 month roadmap with ROI projections. You can start with the free online AI Maturity Diagnostic to see where you stand first.
Is CSM an MSP or a strategy firm?
Neither alone — that split is exactly the problem CSM was built to solve. Managed service providers keep systems running but don't set AI strategy; strategy firms produce roadmaps they never have to operate. We do both: build the plan and stay accountable for deploying it, drawing on 50+ years of combined enterprise infrastructure, security, and consulting delivery.
What size company does CSM work with?
CSM works with mid-market companies — typically 50 to 1,000 employees — and the investors and executives who run them, across private equity portfolios, life sciences, healthcare, manufacturing and industrials, and financial and professional services.
Talk to an operator, not a salesperson.
Engagements typically begin with a 30-minute call and, where it fits, an AI readiness assessment. No retainer required — the first conversation is free.